Urban Air
Urban Air

Web Development

Headquarters

Bedford, Texas, USA

Industry

Amusement & Theme Parks

Company size

501-1K employees

Revenue

$440 Million

Services we provided

- Web Development

- Maintenance & Support

User Personas

- Parents & Guardians

- Kids & Teens

- Franchise Owners & Operators

- Park Staff & Administrators

- First-Time Visitors

The Client

Urban Air Adventure Park, with 350+ locations across the country, is a leader in indoor family entertainment. Known for their patented attractions and dynamic brand, they provide immersive, high-energy experiences for all ages.

Urban Air Highlights

- Franchise network with over 350+ active locations

- Customizable pricing, packages, hours, and attractions per location

- Easy promo management with support for location-specific offers

Technologies Used

- Backend
WordPress

- Database
MySQL

- Programming Language
PHP

- Third-Party Integration
Integrated SOCi for cross-platform location sync (Facebook, Google, Instagram), enabled pricing sync with e-commerce, and connected forms with Salesforce for streamlined lead management.

About the Project

Urban Air is the nation’s leading full-service family entertainment center, offering a wide variety of attractions for all age groups. The project aimed to refresh the website design and simplify backend operations so franchise owners could easily manage their individual location content. The site now allows users to search and select their preferred location, which then personalizes the entire browsing experience—including ticket pricing, membership details, and birthday party packages. Location-specific links direct users to the appropriate e-commerce pages for purchases, and returning visitors automatically see the same location they previously selected. The enhancements also made it easier to showcase promotions and special offers, creating a more seamless and engaging user experience.

About the Project

Challenges Solutions

Challenges

  • Updating 200+ location subsites from a single admin dashboard.

  • Implementing a feature to remember users' selected location.

  • Simplifying backend access for franchise owners and operators.

Solutions

  • Used a plugin to update all subsites from a centralized location.

  • Stored location data in cookies to auto-display preferred location.

  • Switched to WordPress multisite with role-based backend access.

Dynamic and accessible UI crafted for multi-location control and improved user engagement.

Interface

Main Features

Features
Smart Localization

Automatically shows personalized content based on selected location and remembers preferences for return visits.

Role-Based Backend Access

Multi-user access system allowing franchise editors limited access to their specific location site, while corporate admins manage all sites.

Seamless API Integration

Connects with the e-commerce site to auto-fetch dynamic data like pricing, packages, and available attractions.

Franchise-Friendly Dashboard

Individual subsites for each franchise location with an easy-to-use interface for managing local content independently.

Product Visuals

Bold Product Presentation

Description: Consistent, clean visuals tailored to reflect each location’s unique identity.

  • Product Visuals
  • Product Visuals
  • Product Visuals
  • Product Visuals
  • Product Visuals
  • Product Visuals
Web Monitoring Tool

The Result.

  • 400 Million+

    Revenue

  • 80%

    Increased Franchise Management Operational Speed

Client Testimonial

“Project-first approach. Excellent results. Premium client satisfaction. “ That's why our Client love working with us.

Donary
Yakov Fisch

Founder and CEO, Groomie

Got a project?
Let’s talk