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Compare Your Repair

Web App

Headquarters

London, UK

Industry

Consumer Electronics

Company Size

11-50 employees

Services we provided

- Website Design

- Website Development

- Mobile App Development

User Personas

- Admin

- Customer

- Repairer

The Client

Compare Your Repair stands as the pioneering comparison site in the UK dedicated to addressing the repair needs of broken smartphones and tablets. Instantly obtain quotes from a vast network of over 500 repair stores nationwide. The platform simplifies the process, allowing users to effortlessly select and compare multiple quotes from their local repair centers in a single, time-efficient search. Experience the ease of securing repair quotes in less than 30 seconds, making the journey from quote to repair swift and convenient!

Compare Your Repair Highlights

- Instant repair quotes for smartphones and tablets.

- Real-time notifications and in-built chat support for a seamless user experience.

- Comprehensive order management and device price categorization.

- Integration of technologies like Pusher, Twilio, and Tidio for efficient communication and support.

Technologies Used

- Web Framework
.NET Core

- Programming Language
C#, JavaScript

- Frontend
HTML, jQuery, Bootstrap, CSS

- Backend
.NET Core 3.1

- Database
MySQL

- Design Tool
Figma

- Third-Party Integration
Twilio, Pusher, & SendGrid

About the Project

Compare Your Repair is the UK's first smartphone and tablet repair comparison site, offering instant quotes from over 500 repair stores. Users can select their device, issue, and location to request quotes from local repair centers. The platform features user and repairer management, real-time notifications, in-built chat support, device and help desk management, and bulk email capabilities, ensuring a seamless experience for customers and repairers.

About the Project

Challenges Solutions

Challenges

  • Incorporating new device launches into the system.

  • Implementing real-time notifications for order updates.

  • Integrating Twilio for sending SMS notifications.

  • Streamlining the handling and tracking of repair orders.

  • Providing chat support for user queries.

Solutions

  • The admin can add new devices, and the repairer can choose dynamically set repair prices based on categorization.

  • Utilizing Pusher for real-time notifications to admins and repairers.

  • Efficiently using Twilio to send SMS notifications.

  • Developing a comprehensive system to manage and track repair orders.

  • Integrating Tidio for user-agent chat support to assist users with queries.

User-friendly interface to select devices, specify issues, and compare quotes.

Interface

Main Features

Features

Product Visuals

Clean and user-friendly interface

The platform boasts a simple and clutter-free design, ensuring users can easily navigate the site to access repair quotes and services seamlessly.

  • Product Visuals
  • Product Visuals
  • Product Visuals
  • Product Visuals
  • Product Visuals
  • Product Visuals
Web Monitoring Tool

The Result.

  • $5 Million+

    Funding

  • 92%

    Increase in Repeat Users

Client Testimonial

“Project-first approach. Excellent results. Premium client satisfaction. “ That's why our Client love working with us.

Ashley williams clymbup

Co-Founder & Chief Executive Officer

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