careless ai powered insurance app

About
Careless™ Insurance

Mobile App API Development

careless™ is a fast-growing insurtech company transforming how individuals protect their belongings. With a mission to deliver no-nonsense, hassle-free insurance, they offer an interactive mobile application that enables users to protect what they love in just minutes. The platform offers seamless sign-up, digital workflows, and 24/7 support, eliminating traditional paperwork and long onboarding processes.

Type of Software

Cross-Platform Mobile Application (iOS & Android) with Integrated Backend Service

Headquarters

London, United Kingdom

Industry

Insurance Technology

Company Size

2 - 10

Project Scope

The project scope for careless™ insurance included enhancing and scaling its mobile-first platform to support a rapidly growing user base. It involved refining the React Native application to deliver a seamless experience across iOS and Android; optimizing the .NET Core backend for faster APIs, real-time personalization, and efficient service communication; and enabling secure multi-currency payment processing via Stripe and PayPal. It also included implementing event-driven middleware to ensure consistent data flow across third-party services and restructuring the platform into a cloud-ready microservices architecture to support scalability and reliable performance. AI-driven personalization and the caremate™ chatbot were integrated to streamline claims and support workflows, while custom analytics dashboards provided real-time insights for data-driven decision-making. These advancements positioned the platform as a secure, scalable, and user-centric digital insurance solution.

Services We Delivered

Cross-platform Mobile Application

Developed a React Native app for iOS and Android, ensuring seamless performance and personalization.

AI & Analytics Enablement

Implemented the caremate™ AI chatbot for instant support and built analytics dashboards for real-time reporting.

Scalable Backend Architecture

Built a robust .NET Core backend with microservices and cloud-ready infrastructure to support high concurrency.

Secure Payment & Claims

Integrated Stripe and PayPal for multi-currency transactions, automated claims processing, and end-to-end data encryption.

Challenges

  • Real-time Personalized Recommendations
  • Scalable Architecture Design
  • Ensuring Secure Multi-currency Payments
  • Data Synchronization Across Third-party Services
  • Maintaining Consistent Cross-platform UX
  • Consolidating Real-time Analytics Data

Solutions

  • AI Personalization With Optimized Delivery
  • Cloud-ready Microservices With Load Balancing
  • Encrypted Stripe Payments With Fraud Controls
  • Event-driven Middleware For Data Sync
  • Adaptive UI With Extensive Device Testing
  • Centralized Analytics And Automated Reporting

Highlighted Features

Grow with Us
  • Instant Sign-up And Coverage Activation
  • Fully Digital Insurance Without Paperwork
  • In-app ID Verification And Item Upload
  • Flexible Policy Updates And Management
  • No Onboarding Calls With Monthly Payments
  • In-app Insurance Terms Jargon Buster
  • Automated In-app Claims Processing
  • 24/7 caremate™ Support With Escalation
  • Referral Rewards For Active Members
  • Simple End-to-end Digital Insurance Journey
careless insurance app screens with AI chatbot and digital claims

Business Outcomes

  • Rapid User Adoption

    Gained 200,000+ active users within the first 12 months.

  • Revenue Growth

    Increased subscription revenue by 40% in the first year post-implementation.

  • Seamless Payment Experience

    Achieved 95% successful transactions with secure multi-currency processing.

  • Operational Excellence

    Significantly reduced manual workflows, leading to smoother processes and faster business decisions.

  • Faster Claims Resolution

    Automated claims workflows and real-time tracking reduced processing delays, improving user satisfaction and trust.

35%

Higher User Engagement

AI-driven personalization enhanced app interaction and retention, resulting in a more engaged and active user base.

40%

Growth in Subscription Revenue

An enhanced user experience and flexible monthly payments encouraged more customers to subscribe and remain active.

100,000+

Secure Transactions Processed Monthly

Optimized payment integrations with Stripe and PayPal ensured smooth, reliable, and secure multi-currency payments at scale.

70%

Improvement in Operational Efficiency

Integrated analytics dashboards and automated reporting minimized manual work, enabling faster business insights and reduced overhead.

Technology Stack

React Native TypeScript
C# TypeScript
Figma
.NET Core

Integration

Stripe
PayPal
Google Analytics
Firebase
Jira